Privacy Policy
1. Introduction
We are committed to protecting your privacy and creating a safe and secure online environment to find and purchase tickets online.
This Privacy Policy discloses and covers all of the privacy practices of TiqIQ,
including as they relate to†TiqIQ’s website, the related services offered thereon
and any services provided by TiqIQ through its partner websites (collectively, the
“Site”). We understand and respect the privacy concerns of our users, and we have
made it a critical focus of the Site to protect the confidentiality and security
of the personal information you provide us. Please read this Privacy Policy carefully.
By accessing or using the Site, you acknowledge that you have read, understand,
and agree to be bound to all the terms and conditions of this Privacy Policy. If
you do not agree to these terms and conditions, please exit this page and do not
access or use the Site.
2. The Information We Collect
We may collect two types of information: Personally Identifiable Information (“PII”)
and Non-Personally Identifiable Information (“Non-PII). PII is information that
identifies a specific user of the Site. When you engage in certain activities on
the Site, such as deal alerts or favorite team registrations, we may ask you to
provide certain information about yourself. You do not have to engage in the activities
in which we ask you to provide such information. But if you choose to do so, we
may ask you to provide certain personal information, such as your first and last
name, gender, email address and date of birth. Depending on what activity you are
engaged in, some of the information that we request will be identified as mandatory
or as voluntary. If you do not provide the mandatory information for a particular
activity that requires it, you will not be permitted to engage in that activity.
Non-PII is information that does not identify a specific user. We, our affiliates
and independent publishers, with whom we enter into agreements with to use our ticket
aggregation and integration platform (our “Publisher Partners”), may automatically
collect Non-PII information when you visit the Site, through the use of a variety
of tools including cookies (small text files that are stored on a user’s computer
for record-keeping purposes and which contains information about that user),†web
beacons or pixel tags (small graphic images placed on the Site pages and emails
that allow the sender or page host us to determine whether you have performed a
specific action) or other available data analysis or collection technologies.
3. How We Use and Share Information
We use your information to provide products and services to you, to enhance the
operation of the Site, to improve our marketing and promotional efforts, to analyze
Site use and trends, to improve our product and service offerings, to tailor your
experience with third parties, to troubleshoot and resolve disputes, to gather demographic
data, to accomplish administrative tasks, to contact you (see E-Mail Communications
section below), to deliver relevant offers, advertisements and promotions (on the
Site, on our Publisher Partner websites or on other third-party websites) and to
measure the overall effectiveness of our online advertising, content and programming
efforts. We may share your PII with anyone who performs a function on our behalf,
our Publisher Partners, our ticket providers or suppliers for the Site, advertisers,
and with any person or entity that has acquired all or any part of our business
or assets. We may also share or disclose PII in order to comply with applicable
law, court order or other requirement of a governmental authority, to enforce or
apply this Privacy Policy or other agreements, or to protect the rights, property
or safety of the Site or other persons. We may share, disclose or sell Non-PII to
any person or entity for any purpose.
4. E-Mail Communications
To facilitate your ability to take advantage of ticket offers on the Site, we may
send emails to anyone who gives us their email address with offers or information
that we believe will be of interest to you. If you decide that you are no longer
interested in receiving email communications from us, you may follow the instructions
in our emails to unsubscribe from our email list.
5. Privacy Policies of Third Parties
This Privacy Policy only addresses the use and disclosure of information that we
collect from you. Other websites, such as (i)†our Publisher Partner websites, (ii)†websites
that you may have clicked-on that directed you to the Site or (iii)†websites that
may be accessible to you by clicking-through the Site, have their own privacy policies
and data collection, use and disclosure practices. If you visit any such website,
we encourage you to review that website’s privacy policy. We are not responsible
for the policies or practices of third parties.
6. Editing or Removing Your Profile Information
To the extent we permit you to activate a user profile on the Site, we will permit
you to change your profile settings or delete your profile entirely. Even after
you remove your information from your profile or delete your account, copies of
your information may remain viewable elsewhere to the extent it has been shared
with others or it was copied or stored by other users. We may also be required to
retain your information by law or for legitimate business purposes, such as to prevent
identity theft or other misconduct.
7. Storage and Protection of Information
We believe the security of your information is a serious issue. We use commercially
reasonable security measures to protect against the loss, misuse and alteration
of your information under our control. Notwithstanding such measures, please be
aware that no security measures are perfect or impenetrable, and we cannot guarantee
the security of any information transmitted to or from the Site. We also are not
responsible for the actions of any third parties that may receive any such information.
You acknowledge that all discussion for ratings, comments, bulletin board service,
chat rooms and/or other message or communication facilities (collectively, “Public
Forums”) are public and not private communications, and others may read your communications
without your knowledge. We do not control or endorse the content, messages or information
found in any Public Forum, and, therefore, we specifically disclaim any liability
concerning Public Forums and any claims or injuries resulting from your participation
in any Public Forum, including any objectionable content. Generally, any communication
which you post to the Site (whether in chat rooms, discussion groups, message boards
or otherwise) is considered to be non-confidential. If particular web pages permit
the submission of communications that will be treated by us as confidential, that
fact will be stated on those pages. By posting comments, messages or other information
on the Site or any Public Forum, you grant us the right to use such comments, messages
or information for promotions, advertising, market research or any other lawful
purpose without territorial, time or other limitation.
8. Miscellaneous Privacy Issues
Children. We do not collect or maintain information from anyone known by
us to be under the age of 13, and no part of the Site is designed to attract anyone
under the age of 18. Children under the age of 18 may only use the Site under the
supervision and direction of a parent or legal guardian. Minors under the age of
13 should not use the Site. If we learn that we have collected personal information
from a child under age 13, we will delete that information as quickly as possible.
If you believe that we might have any information from a child under age 13, please
contact us.
Public Areas. There are sections of the Site where users can publicly post
information about themselves, communicate with others, review goods and services,
and submit content. Such information may be accessible to other people and companies
and may appear on other websites or web searches, and therefore this information
could be read, collected, and used by others. We have no control over who accesses
these postings or what such persons may do with this information.
9. Changes to Privacy Policy
We may change this Privacy Policy at any time. The revised Privacy Policy will be
effective immediately when posted on the Site. It is the responsibility of each
user to review the Site and the Privacy Policy periodically to learn of any revisions
to this Privacy Policy. Your continued use of the Site after the effectiveness of
such revisions will constitute your acknowledgment and acceptance of the terms of
the revised Privacy Policy. If you have questions about this Privacy Policy, please
contact us at privacy@tiqiq.com. Last Updated: June 26th, 2010